Frequently Asked Questions
Most outpatient clinics operate Monday to Friday, 8:00 AM–4:00 PM. However, opening hours do vary depending on the department. Emergency services are available 24/7.
- Main Switchboard: 227-8241
- WhatsApp: 701-GPHC (4742)
- Emergency Department: 912
A referral is first needed from any healthcare facility. Then, appointments can be made through clinic reception desks at for the respective service. However, the Medical Outpatient Department and the Paediatrics Clinic are on a walk-in basis.
Yes. The Emergency Department is open round-the-clock for all urgent and life-threatening conditions.
Admission is done through the Emergency Department or via a scheduled procedure arranged by a clinic or specialist.
Personal items, ID, medications, and a relative or caregiver’s contact information.
Visiting hours vary by ward. Common hours are typically 12 PM–1 PM and 4 PM – 5 PM, and on weekends and holidays from 10 AM all day.
Yes, services available upon referral.
You have the right to safe care, privacy, confidentiality, informed consent, and respectful treatment.
Typically, a caregiver is not allowed full-time with the patient. Paediatric wards typically allow one parent/guardian.
Restrictions vary by department for safety reasons.
Submit a request to the Medical Records Department with a valid ID. Processing time may vary.